Enjoy the Super Internet promo with speed up to 42 Mbps through Indosat new network, up to 8 GB quota for only Rp39,900 per month. Streaming video or YouTube, file download, photo upload, and other internet access are now faster. Available in more than 23 cities in Indonesia.
Promo valid until January 31, 2015.
|Daily (24 Hours)
|Weekly (7 Days)
|Monthly (30 Days)
Free Super WiFi
1.What is Super Internet package?
Super Internet package is a high speed internet service on Indosat cellular network and access of WiFi hotspot at thousands of strategic locations in Indonesia. Powerd by DC-HSPA+ network up to 42 Mbps and 3G U900 technology providing wider range of network.
The Internet with speed up to 42 Mbps is available around Jabodetabek, Bandung, Sukabumi, Semarang, Yogyakarta, Surabaya, and Bali. Enjoy also more stable Internet access in 23 modernized cities.
2.Is Super Internet package similar with Super 3G+ package?
Super Internet is a speed-updated Super 3G+ package. Currently, the access speed of Super Internet is up to 42 Mbps that applies to some specific areas. Enjoy the steady internet access speed in modernized areas.
3.What are the advantages of using Super Internet package?
4.What are the current available Super Internet packages?
5.What packages offered by Super Internet Kuota?
Please go to the page of Super Internet Kuota
6.Why does the quota change? Previously I bought Rp29,900 package and got 8GB but on 1 October I subscribed again and only got 3GB.
The 8GB for Rp29,900 promo is over. Subscriber with this package will be switched automatically to 3GB quota after 30 September 2014. For subscriber who subscribes before 30 September 2014 and using auto renewal will still get 8GB quota until 15 January 2015.
7.What if subscribers automatically renew Super Internet Kuota/Unlimited package after 30 September 2014? Should they follow the new terms or unsubscribe the package first and then subscribe again?
Auto-renewal after 30 September 2014:
8.What packages offered by Super Internet Unlimited?
Please go to the page of Super Internet Unlimited
9.What is Fair Usage Limit (FUP)?
It is an unlimited internet access usage policy to ensure that all customers of Indosat Internet get the comfort in accessing data.
10.What is Extra Internet package?
This is a package for registered customers on internet package that need extra quota, so they do not need to replace their regular package or unsubscribe from the previous one.
11.What packages offered by Extra Internet package?
Please go to the page of Extra Internet package
12.How to subscribe to Super Internet package?
13.How to find out the remaining quota?
14.What if the Super Internet Kuota has excessive quotas?
If running out of quotas, customers are able to buy Extra package, or customers will be charged with normal rate per KB. Preferably, before running out of quotas, customers are advised to buy Extra package with quota up to 1.5 GB or buy another package (no need to UNREG + the remaining quota will be accumulated.
15.Is that total quota available for 24 hours?
The main quota is available for 24 hours. The bonus quota is only available at 01.00-06.00 or 09.00-17.00 (depending on the type of quota bonus).
If running out of quota bonus (01.00-06.00 or 09.00-17.00) and there is still the remaining quota, the main quota is used to access internet at 01.00-06.00 or 09.00-17.00).
16.Is it necessary to restart the device before using the quota bonus?
No, it is not. However, restart connection is optional for customers’ convenience.
17.Is Extra package able to extend active period?
No, it is not. The active period of Extra package will follow the active period of the main package.
18.Is it possible to buy Extra package more than once?
Yes, it is and the quota will be accumulated.
19.What about the speed of Extra package?
The speed of Extra package follows the speed of previous package up to 42 Mbps (Quota & Unlimited Package).
20.What about the speed of Unlimited package? Is there an FUP?
The speed of Unlimited package is up to 42 Mbps. The speed after FUP is up to 16 Kbps.
21.During the subscription to Internet Unlimited, is it possible to register for Extra package after FUP?
Yes, Extra package is possible to purchase by customers of Super Internet Unlimited.
22.Is the Free Super WiFi still available after buying Super Internet package?
Yes, if customers buy package above Rp25,000, the Free Super WiFi is will still be available.
23.During the subscription to Super Internet Kuota, is it necessary to UNREG to register for other Super Internet?
No, it is not. Customers can directly register for the new package. The previous package will be automatically replaced.
If customers buy bigger or the same package, the remaining quota will be accumulated. However, for smaller package purchasing, the remaining quota will be forfeited.
24.During the subscription to Super Internet Unlimited, is it necessary to UNREG to register for other Super Internet?
Yes, for Super Internet Unlimited, SMS confirmation to perform UNREG will be received after purchasing other packages.
25.What happens with the remaining quota after buying other Super Internet packages? Does the accumulation of the remaining quota include the bonus quota?
For purchasing bigger or the same Super Internet package, the remaining main quota will be accumulated.
26.How to find out the registered package status?
27.Is it possible to access internet during grace period?
No, the card should be in active period to access internet.
About Indosat Network
28.Which areas are covered by Indosat’s modernized network?
Indosat’s modernized network covers 23 cities: Jabodetabek, Bandung, Sukabumi, Semarang, Jogjakarta, Surabaya, Bali, Pekanbaru, Padang, Mataram, Palembang, Mataram, Palembang, Manado, Batam, Balikpapan, Makasar, Medan, Lampung, Banjarmasih, Pontianak, Palangkaraya, Sampit, Sintang and Samarinda.
29.What is 3G U900 network?
3G U900 network is a new technology used by Indosat as the first operator to use the UMTS 900 Mhz network technology, This network was inaugurated in Bali on September 19th, 2013. The U900 network provides wider network and better data access speed for the customer, compared to 3G technology with other frequencies e.g. 1800/2100.
In addition, Indosat also supports DC-HSPA+ network that allows customers to access speed up to 42 Mbps with dual carrier frequency channels.
30.What is 3G DC-HSPA+?
3G DC-HSPA+ network is a 3G dual carrier technology, operated to integrate two frequency channels so that it becomes one larger channel in terms of the capacity of data network that provides speed up to 42 Mbps.
31.What is the speed of data access to the Super Internet through 3G U900 or DC-HSPA+ networks?
Currently, the speed of Super Internet Kuota by using DC HSPA+ network is up to 42 Mbps. For 3G and 3G U900 network, the speed of data package is up to 21 Mbps.
32.How to get 42 Mbps Internet access?
Simply by subscribing to Super Internet on *123# then select Super Internet for customers within Indosat network area.
Currently, Indosat is covered with new network, 3G U900, providing wider network and faster data access.
The network areas of 3G U900 are Bali, Padang, and Bukittinggi. Other areas are next on the line.
33.Why does Indosat operate 3G U900 network?
Due to the benefits of 3g U900 as follows:
34.Is it important to use special devices in order to get data access on U900 network and gain speed up to 42 Mbps?
Customers are allowed to use all type of smart devices that has supported HSPA+ network with 42 Mbps.
For 3G U900 network, the access data speed is 21 Mbps. Currently, almost all type of smartphones support 39 U900 technology.
35.What is the type of devices that has supported Indosat 3G U900 network?
Click here to see the devices.
36.Is it necessary to replace Indosat SIM card to gain the U900 network with 42 Mbps?
No, it is not. Customers can simply use their Indosat SIM card and register for Super Internet package on *123# then select Super Internet.
Indosat starter pack for Rp49,000 with balance of Rp3,000, data service up to 42 Mbps, 3GB quota, and active period for 3 months. Buy the extra quota up to 6 GB and free Super WiFi. The internet will be immediately active once the prepaid card registration has been completed.
Mentari Super Data
Rp 49 K
Free Internet Quota
Free Super Wifi
Normal tariff of Mentari Super Data:
|Other Indosat numbers||Rp 60/12 sec||Rp 120/12 sec|
|Free 30 minutes of call after Rp 2.000|
|Other Operators||Rp 350/30 sec|
|Other Indosat Numbers||Rp 150/SMS|
|Volume Based||Rp 200/100|
1.What is Mentari Super Data starter pack?
Mentari Super Data is a starter pack specifically designed for data service and automatically activated with 3GB quota.
2.What are the benefits of using Mentari Super Data?
3.Should I reload before using the data service?
No. The Internet or data service will be automatically activated for 90 days.
4.What is the difference between Mentari regular starter pack and Mentari Super Data Starter pack?
Mentari Super Data can be automatically enjoyed for 90 days.
5.What is the policy for using excess of data quota after the 3GB quota runs out?
If the data access exceeds the specified quota, the normal rates of Rp1.5/KB (rounded per 50KB) will be charged. It is recommended to buy Extra package to add more quota.
6.Is Extra package available for Mentari Super Data subscriber?
Yes, extra quota up to 6GB is available on *123# or instant.indosat.com.7.How much is the retail data tariff per KB for Mentari Super Data?
Rp1/KB (rounded per 50KB)8.How do customers distinguish Mentari Super Data starter pack with regular starter pack physically?
Mentari Super Data starter pack and regular starter pack are physically similar. The difference lies on the sticker on the starter pack.
Customers can buy other packages but the remaining quota will be forfeited or accumulated when larger package is purchased. Customers will get confirmation SMS first.
10.Is Mentari Super Data available for Android, iPhone, and BlackBerry?
Mentari Super Data Starter Pack is available for all types of mobile with OS Android, iOS, and BlackBerry OS10. The Super Data Starter Pack is also compatible with BB non OS 10 but the data benefit cannot be used. Customers should register for BIS/BES first.
11.Where can I get Mentari Super Data Starter Pack?
Mentari Super Data Starter Pack is available at cellular outlets nearby and Indosat Gallery.
12.How fast is the speed limit of Mentari Super Data Starter Pack?
Up to 42 Mbps in specific areas.
13.Are the customers of Mentari Super Data Starter Pack able to migrate to postpaid/Matrix and get the same benefit?
No, they are not. The benefit will be forfeited if you migrate to postpaid/Matrix.
14.Are customers able to change to get Mentari Super Data benefit with the same Indosat numbers?
No, but customers can buy add-on package with 3GB quota for 90 days through Indosat outlets.
15.Are Indosat customers able to get Mentari Super Data benefit?
Yes, customers can buy add-on package with 3GB quota for 90 days through Indosat outlets.
You no longer need to worry about running out of internet quota! You can now buy the Extra Quota package to add up to 6 GB of additional quota.
|Extra Package||Quota||Mentari||IM3 & Matrix||Keyword|
|Rp 5.000||75 MB||√||√||Extra
|Rp 10.000||200 MB||√||√||Extra
|Rp 20.000||600 MB||√||√||Extra
|Rp 40.000||1.5 GB||X||√||Extra
|Rp 30.000||2 GB||√||X||Extra
|Rp 55.000||4 GB||√||X||Extra
|Rp 75.000||6 GB||√||X||Extra
*) Rate will automatically be adjusted to promotional rate.
1.Dial *123# -> Select Super Internet
2. Via SMS to 363 type Extra
Below is the list of smartphones and modems that are compatible with Indosat Super 4G-LTE:
(up to 42 Mbps)
|Xperia M2 Aqua||yes||yes||yes|
|Xperia T2 Ultra||yes||yes||yes|
|Xperia Z3 Compact||yes||yes||yes|
|Xperia Z2 Tablet||yes||yes||yes|
|Xperia Z1 Compact||yes||yes||yes|
For optimum access to the internet with a speed of up to 42 Mbps, the user should observe the following:
Make sure you are already subscribed to Indosat’s internet package when you access the internet – to avoid being charged additional costs.
Go to the Settings menu -> Select Networks
You can also SMS to 363:
|Registration||According to Keyword|
|Check Quota||Type USAGE|
|Subscription Status||Type STATUS|
|Check Credit Balance||*555#|